Senior Demand Engineer (Powell)

ABB Group in Powell, TN

  • Industry: Engineering - Industrial Engineer
  • Type: Full Time
  • $84,080.00 - 119,590.00
position filled

Join ABB and work in a team that is dedicated to creating a future where innovative digital technologies allow greater access to cleaner energy.

ABB (ABBN: SIX Swiss Ex) is a technology leader that is driving the digital transformation of industries. With a history of innovation spanning more than 130 years, ABB has four customer-focused, globally leading businesses: Electrification, Industrial Automation, Motion, and Robotics & Discrete Automation, supported by the ABB Ability digital platform. ABBs Power Grids business will be divested to Hitachi in 2020. ABB operates in more than 100 countries with about 147,000 employees. www.abb.com .

*** This position will based in the Western United States *** Are you ready to join the best service team in industry? A better world begins with you. ABB is seeking a Demand Field Service Engineer for our Industrial Automation business, who will be responsible for supporting the full lifecycle of ABB distributed control system (800xA and Symphony) at ABB customer facilities under general supervision. This includes performing preventive and corrective maintenance, testing and troubleshooting of proprietary ABB hardware and software, as well as assisting with any projects, upgrades, new installations, and advanced services for the technicians assigned customer or region. This individual will be required to work independently or as part of a small site team to provide service for customers of ABB pulp-and-paper quality control solutions.

Your responsibilities

  • Maintain ABBs suite of distributed control system (DCS) hardware and software. Handle customer questions about the state of the ABB system.
  • Handle customer service related issues while fostering the customer relationship and working to solve technical problems on-site. Deal directly with, and communicate effectively with plant operators, plant management, 3rd party vendors, and other ABB personnel in support of service operations.
  • Troubleshoot and repair equipment applying own technical knowledge and experience to resolve problems. Training on ABB products and services will be provided; however, a basic understanding of computer networks, DCS systems (architecture, project engineering and HMI/graphic creation) is required in order for the training to be beneficial.
  • Accurately document the work that is performed at a customer facility and/or project staging area. Professionally document work completed on periodic preventive maintenance as well as intermittent corrective maintenance tasks.
  • When required, play an active role in various projects such as upgrades, new installations, or new functionality for customers. Coordinate work with other groups to ensure meeting commitments.
  • Candidates must know how to trouble shoot and install ABB DCS systems.
  • Must be able to travel on demand.

Your background

  • Associate's Degree in engineering or related field plus 5 years of experience or a Bachelors Degree in engineering or related field plus 3 years of experience.

More about us

Bring your very own sense of pride and purpose as you help us drive forward the Fourth Industrial Revolution creating a sustainable future for our planet, and your career. Join ABB and harness the power of our diverse global network, as you collaborate with and learn from our world-class teams. Above all, challenge yourself every day. Lets write the future, together.

Equal Employment Opportunity and Affirmative Action at ABB

ABB is an Equal Employment Opportunity (EEO) and Affirmative Action Employer encouraging diversity in the workplace.

All qualified applicants will receive consideration for employment without regard to their race, creed, color, ancestry, religion, sex, national origin, citizen status, age, sexual orientation, gender identity, disability, marital status, family medical leave status, or protected veterans status. For more information regarding your (EEO) rights as an applicant, please visit the following websites:

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As an Equal Employment Opportunity and Affirmative Action Employer, applicants may request to review the Affirmative Action Plan of a particular ABB facility between the hours of 9:00 A.M. - 5:00 P.M. EST Monday through Friday by contacting an ABB HR Representative at 1-888-###-####.

Protected veterans and qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access ABB's career site as a result of your disability. You may request reasonable accommodations by calling an ABB HR Representative at 1-888-###-#### or by sending an email to ...@abb.com. Resumes and applications will not be accepted in this manner.


Associated topics: business, cost efficient, industrial engineer, manufacturing engineer, methods engineer, project, sap, supply, supply chain