E Commerce Account Coordinator

Acosta, Inc. in Aurora, CO

  • Industry: Advertising/Marketing/Public Relations - Others
  • Type: Full Time
position filled

Overview

The Account Coordinator E-Commerce, works closely with account management and operations to support our client's on-line catalogs on e-commerce sites (ex. Amazon.com, drugstore.com, Quidsi.com, etc.). Prior CPG or on-line experience, and understanding of the marketplace and strong communication skills are preferred.

Responsibilities

Administration:

  • Item setup and maintenance for on-line catalogs.
  • Develop comprehensive merchandising/marketing for items.
  • Problem resolution for client / customer issues.
  • Account Services:

  • Attend regular client status meetings for all on-going projects including anticipating upcoming projects as needed.
  • Attend client meetings (via phone) as needed.
  • Creative Execution/Production:

  • Coordinate the creative process as directed by client team as it relates to advanced content, brand pages and item maintenance.
  • Support client team in developing presentations.
  • Assist creative by providing clients with a variety of solutions.
  • Obtain all existing electronic files and artwork from other client vendors as needed for new item setup / merchandising as assigned.
  • Program Implementation:

  • Support execution of retail custom promotions/platforms with account team and internal departments.
  • Financial Responsibilities:

  • Keep clients and team abreast of changes in the project that may affect the overall budget and/or timing.
  • Other:

  • Be willing, able, and readily available to work outside of “normal hours”.
  • Be a team player to your specific account team(s) and operations team, and assist team in any way
  • Assist and grow relations with Acosta Client Services and Customer/Client Business Managers.
  • Provide follow-up on discussions, issues, projects, etc. internally and with clients.
  • Qualifications

  • Bachelor’s degree in advertising, marketing, or related field, a plus.
  • Minimum 0 to 1 year agency experience in retail or consumer packaged goods (including internships).
  • Self-motivated; self starter; strong leadership.
  • Strong presentation skills, speaking ability and interpersonal skills.
  • Understanding of core advertising and marketing functions.
  • Ability to prioritize multiple demands simultaneously.
  • Proven analytical ability with strong attention to detail.
  • Assertive team player and proven sense of urgency.
  • Proficiency with computers including in-depth knowledge of Microsoft Office Suite, especially PowerPoint, Excel, Word, Outlook and a working knowledge of Adobe Acrobat.

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