Staff VP Implementation PS19489 **Location:** **United States** **Requisition #:** PS19489 **Post Date:** May 07, 2019 Hiring manager preferred job description and qualifications : Anthem, Inc. is seeking a talented leader who enjoys being in a high visibility role with the responsibility to inspire change, the opportunity to build an organization that will have a best in class reputation within the Markets, and the ability to build and implement processes to meet those objectives. The ideal candidate has a passion for superior service, a commitment to consistently exceeding our internal and external customers expectations, and a relentless focus on developing and executing dynamic solutions to challenging and non-standard requests. The Staff Vice President of Implementations is responsible for the development and consistent execution of enterprise wide Local Group implementation functions, leading a multi-discipline, multi-regional organization, and managing the implementation process for both new and renewing accounts and transactional plan changes for all Large and Key Groups. This role also includes critical liaison responsibilities between Sales and Operations Leadership and the ability to partner with all other key internal and external stakeholders to proactively identify and address critical implementation issues ensuring client and broker expectations are consistently exceeded. Primary duties may include, but are not limited to: + Oversees the timely and accurate implementation of our customers benefit plans to include account set-up, administration, membership and billing. + Directs the development and execution of management control processes for customers and implementation plans to ensure group needs are determined and contractual obligations are attained or exceeded. + Ensures all critical deliverables from multiple functions within the company are met timely and accurately according to our customers selected benefit plans and performance guarantees. + Routinely supports the Sales and Account Management Team at account meetings and Sales Finalist Presentations in the effort of securing business growth for the company. + Responsible for the timely and accurate issuance of all ID cards to members, standard Benefit Booklets, and ongoing ID card issuance during the plan year. + Directs membership team in processing enrollment of new members, updates to membership, and premium billing. + Directs analysis of system capabilities and production support. + Establishes and executes best practices and controls to ensure optimal performance on all procedures, files, and interfaces. + Coordinates communication to all functions, customers, vendors and consultants. + Hires, trains, coaches, counsels, and evaluates performance of direct reports Hires, trains, coaches, counsels, and evaluates performance of direct reports. Requires BA/BS in related field; 7-9 years related experience, or equivalent combination of education and experience, which would provide an equivalent background. Masters degree and PMP or project management certification preferred. AnEqualOpportunityEmployer/Disability/Veteran Qualifications: + Requires BA/BS in related field; 8 - 10 years related experience, or equivalent combination of education and experience, which would provide an equivalent background. Masters degree and PMP or project management certification preferred.Preference is for hire to be physically located in one of the Anthem locations. WAH considerations must be located in an Anthem state **An Equal Opportunity Employer/Disability/Veteran** Associated topics: administrative assistant, administrative support, front desk, front office, food, operation, operational assistant, records management, staff, support
* The salary listed in the header is an estimate based on salary data for similar jobs in the same area. Salary or compensation data found in the job description is accurate.