Remote In-Home Solutions Technician

DISH in Groton, NY

position filled

Summary

Job Duties and Responsibilities

We're DISH. We're the ones who pioneered the DVR and commercial-free TV. Colorado-born and family-owned, DISH has proudly served America since 1980. Personalized service is part of our DNA.

Our In-Home Solutions Technicians don't just install TV. We're trained to offer personalized technology to customers, while teaching them how to use and get the most out of the products they've purchased. And we don't stop there – satellite broadband, appliance repair, and connected home technology are additional skills we train – as we lead the Smart Home revolution.

Come help our Solutions Technicians make the Smart Home simple.

What we offer:

  • $16 / hour
    • Regular cash incentive for meeting/exceeding performance expectations
    • Non-cash incentive program for on-site sales to customers - as you earn points, you choose from thousands of rewards
  • Paid training, uniforms, cutting edge tools, and a vehicle, device, and fuel card when on the job
  • 3 days off per week – we schedule our sales technicians to work 4-day workweeks. 5 or 6 day work weeks may be required during peak seasonal times
  • Unparalleled opportunity - training provided for additional skillsets including appliance & television repair, on-site sales techniques, connected home technology and cellular network maintenance
  • Comprehensive benefits package including complimentary DISH and/or Sling TV service, paid time off, medical, dental, and vision insurance, 401K, employee stock purchase program, and tuition reimbursement

As an In-Home Solutions Technician, you will:

  • Act as an advocate for the customer – simplify the technological experience by educating customers on the products and services they've purchased
  • Sell – technicians customize the needs of every customer by selling personalized products and solutions while earning valuable incentives
  • Install/upgrade cutting edge technology – relocate power, place mounts, satellite dishes, televisions, routers, cameras, receivers, whole home connectivity technology, and many more products/services
  • Conduct site surveys - determine the best positioning of our equipment for strongest signal reception, and conduct in-home assessments to determine which personalized products and services would enhance the customer experience

Skills - Experience and Requirements

In-Home Solutions Technicians have the following:

  • High energy, resourcefulness, and ability to multi-task
  • Intelligence to see opportunities to sell to every customer
  • Need to achieve – sales technicians are driven and focused on exceeding customer expectations with every single job
  • Strong customer advocacy skills; friendly, approachable, communicative, knowledgeable, with a resilient work ethic and high degree of integrity
  • Willingness to work flexible schedules including weekends, holidays and evenings
  • Ability to stand for long periods of time on a ladder, lift over 70 lbs at times, crawl into small spaces, work in all climates and remain within the individual weight requirement of 335 lbs
  • Sales, electrical, maintenance/repair, cable, military, and/or customer service experience are a plus
  • Valid driver's license in the state you are seeking employment in, with a driving record that meets DISH's minimum safety standard

Our Remote In-Home Solutions Technicians are required to have the following:

  • Minimum 5'x5'x10' covered and secured area at residence
  • Computer with broadband internet
  • Ability to plug in all DISH Network chargeable devices
  • Dedicated off street parking at residence
  • Ground floor access for equipment(preferred)

You may be interested in these similar jobs!
Maintenance Technician
Brookdale Senior Living in Ithaca, NY

Overview If you are looking for an opportunity to enrich the lives of others and you share our passion for making a difference in people’s lives, …

Read More
Nurse Practitioner House Calls Per Diem 2500 Sign On Bonus for External Candidates Cayuga Seneca Counties NY
UnitedHealth Group in Ithaca, NY

Do you have compassion and a passion to help others? Transforming healthcare and millions of lives as a result starts with the values you embrace and…

Read More
At Home Part-time Product Tester - $25-$45 hr.
American Consumer Panels in Marcellus, NY

In-Home Usage Tester (Product Tester from home) Part-time Presently we're recruiting Product Testers (from home) in several US cities to expand our …

Read More
Remote In-Home Solutions Technician
Dish Network in Groton, NY

SummaryJob Duties and ResponsibilitiesWe're DISH. We're the ones who pioneered the DVR and commercial-free TV. Colorado-born and family-owned, DISH h…

Read More
Remote In-Home Solutions Technician
DISH in Freeville, NY

Summary Job Duties and Responsibilities We're DISH. We're the ones who pioneered the DVR and commercial-free TV. Colorado-born and family-owned, DISH…

Read More
Satellite TV Technician - Paid Training
Dish Network in Dryden, NY

SummaryJob Duties and ResponsibilitiesWe're DISH. We're the ones who pioneered the DVR and commercial-free TV. Colorado-born and family-owned, DISH h…

Read More
Satellite TV Technician/Installer
Dish Network in Dryden, NY

SummaryJob Duties and ResponsibilitiesWe're DISH. We're the ones who pioneered the DVR and commercial-free TV. Colorado-born and family-owned, DISH h…

Read More
Satellite TV Technician - Entry Level
Dish Network in Freeville, NY

SummaryJob Duties and ResponsibilitiesWe're DISH. We're the ones who pioneered the DVR and commercial-free TV. Colorado-born and family-owned, DISH h…

Read More
Satellite TV Installer - Entry Level
Dish Network in Dryden, NY

SummaryJob Duties and ResponsibilitiesWe're DISH. We're the ones who pioneered the DVR and commercial-free TV. Colorado-born and family-owned, DISH h…

Read More
Remote In-Home Solutions Technician
Dish in Dryden, NY

Summary Job Duties and Responsibilities We're DISH. We're the ones who pioneered the DVR and commercial-free TV. Colorado-born and family-owned, DISH…

Read More
TV Installation Technician
Dish Network in Cortland, NY

SummaryJob Duties and ResponsibilitiesWe're DISH. We're the ones who pioneered the DVR and commercial-free TV. Colorado-born and family-owned, DISH h…

Read More
Satellite TV Technician - Entry Level
DISH in Groton, NY

SummaryJob Duties and ResponsibilitiesWe're DISH. We're the ones who pioneered the DVR and commercial-free TV. Colorado-born and family-owned, DISH h…

Read More
Satellite TV Technician - Paid Training
DISH in Dryden, NY

SummaryJob Duties and ResponsibilitiesWe're DISH. We're the ones who pioneered the DVR and commercial-free TV. Colorado-born and family-owned, DISH h…

Read More
Dedicated Truck Drivers - More Home Time!
C.R. England in Lansing, NY

Hiring CDL-A Truck Drivers for our Dedicated Lanes! If you’re looking for a set route, then look no further—a Dedicated Lane is right for you! As a D…

Read More
CDL-A Truck Drivers - Dedicated Jobs
C.R. England in Ithaca, NY

Hiring CDL-A Truck Drivers for our Dedicated Lanes! If you’re looking for a set route, then look no further—a Dedicated Lane is right for you! As a D…

Read More