Wholesale Payments - Data Insights and Dashboards Product Manager - Vice President

Employment Type

: Full-Time

Industry

: Executive Management



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Work closely with client service, implementations, and key stakeholders to understand client needs and pain points as well as trends in the competitive marketplace
Develop user journeys and other artifacts that help communicate, and rally support for, new features/functionality that are most impactful for clients
Develop and adapt product roadmaps to enable achievement of the program s overarching goals, in a manner consistent with our guiding principles
Prioritize the product delivery schedule in an objective and transparent way and determine resource needs to meet key deadlines
Identify critical dependencies and other issues and present recommendations for resolution
Maintain ongoing proactive partnership with technology team members to ensure business demands are understood and delivered in an agile manner within agreed upon timeframes
Ensure feedback from user demos is incorporated into roadmaps so that deliverables meet business needs
Coordinate product releases and support client and practitioner adoption of new features/functionality
Qualifications
Minimum of 6 years of experience, including experience in product management at a financial services, technology, or fintech firm
Self-starter able thrive in a fast-paced, collaborative and cross-functional environment that is results-driven
Creative problem solver, capable of developing innovative and differentiated solutions
Rigorous, logical thinker with ability to identify and articulate rationale, assumptions, and risks
Excellent relationship-building skills, with ability to establish trust and credibility across lines of business and functions
Fortitude to persevere when confronted with difficult challenges
Strong time-management and organizational skills with ability to objectively prioritize
Excellent written, visual, and verbal communication skills, including ability to communicate technical topics to a non-technical audience and business needs to a technical audience
Passion for driving toward an excellent client experience; UX/UI experience is a significant plus
Established track record of delivery of results in a complex environment
Solid understanding of lean/agile product development lifecycle and ability to write user stories and manage a feature backlog
Knowledge of treasury services, wholesale payments, corporate/commercial banking and client service/implementations functions and platforms a significant plus
Superior judgment to mitigate risk and foster an environment where risk/control issues are escalated and creative solutions are identified
Bachelor s degree required; graduate degree in a business or technical field preferred
Flexibility for occasional travel


Associated topics: chief program officer, cpo, manage, manager, management, monitor, product manager, project manager, relationship manager, task

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