Responsibilities: Diagnose and resolve application issues to ensure optimal performance and usability for the various system users. Provide root cause analysis with recommendations for improvements. Ensure functionality and usability of custom-built software applications. Perform daily, weekly, monthly, quarterly, and yearly operations tasks required for the ongoing functionality of the software applications. Requirements: 4+ years of experience in Application Support. Advanced skill in configuring and supporting software applications. Strong knowledge in writing complex PL/SQL queries. Strong software development and debug/troubleshooting skills. Experienced in Salesforce Administration. Experienced in Tivoli/Job Scheduler. Experienced in Incident & Problem Management. Associated topics: back end, c++, developer, devops, php, python, sdet, software developer, software engineer, software programmer
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