The Transformation Delivery Excellence Manager sits within the Transformation Program Office (TPO), and collaborates with the Delivery Excellence Manager. This position will lead the quality assurance framework creation for whole life of key Transformation project including establishment of robust guidance. This also includes supporting program execution activities for Pillars and Agile Programs that includes partnering with Pillar and Agile PMs and Project teams to develop a successful execution path in order to meet the Program objectives. With Delivery Excellence Enterprise Architect, support review and challenge of Pillars and Agile project key deliverables, progress and status, and ensure appropriate critical issue of issues & risks to senior management in order to drive efforts and address roadblocks. Support overall project management activities across Pillars and Agile Programs including change management, budget management, and resource management
MUFG Americas is embarking on a business and technology transformation to effectively deliver five key business imperatives: Growth, Business Agility, Client Experience, Effective Controls, and Collaboration. The Transformation Program is comprised of several large pillars, each of which is itself a large program:
The Core Banking Transformation Program is a multi-year effort that will deliver a world-class Deposit Platform for consumer, small business, commercial and transaction banking to enable the bank s competitive market position. This will serve our customers best interests by providing an improved product suite and improved channel functionality, increased financial performance, and it will also eliminate significant legacy platforms.
The Data Governance, Infrastructure & Reporting Program is a multi-year effort that will establish a new data strategy for MUFG, drive a foundational clean-up of the data capabilities across the enterprise, deliver a holistic operating model, rationalize and modernize reporting processes and output, and simplify data systems & architecture.
The Technology Modernization Program is a multi-year effort that will implement a scalable, secure, compliant, and efficient technology platform; enable the Technology organization to be fit for growth to meet future acquisition, customer growth, and product needs; drive a step-change reduction in technology operating costs; increase speed-to-market; minimize residual risk; and ensure security and compliance.
The Agile Program is a multi-year effort that will design, develop and implement an auditable agile framework for the enterprise by reengineering upstream and downstream processes; create a product-centric organization to maximize agile standard methodologies, while maintaining the principles of the IT Strategy and Planning process; increase business value and employee engagement; reduce number of manually-created artifacts required to satisfy risk control objectives; improve throughput of project delivery while reducing turnaround of year over year project appropriations; architect a number of enhancements including a service-oriented platform, migration to the cloud, rationalizing our application portfolio, and overhauling delivery processes.
Well versed in the application of a formalized/rigorous project management methodology (Waterfall/Agile)
Right recognition of characteristics and risk area of each project in Transformation Program
Present quality level of project deliverables according to the project character and risk.
Coordinates across Pillars/Agile/Project teams to review key deliverables, status reports, funding requests, and monitor resource plans.
Ability to follow Enterprise Program Management standards, documentation and reporting requirements
Meticulous project Status Reporting, Issue/Resolution Tracking, Risk Management
Monitor projects for risks and issues and use experience to predict future risks and suggest mitigation strategies
Analytical capability to identify issues and risks
Effective Test and Conversion Management
Ability to execute and solve problems
Financial Services business and technology understanding
Expertise in MS Office Suite and Jira
Our culture gives me reason to believe in our vision. Day in and day out, we all come together as one MUFG. - Erjin S. - Managing Director, Transaction Banking Diversity at work. 100% score on human rights campaign. Corporate Equality Index 2014-2018 Our achievements. Best Corporate Bank in the World. Global Finance - 2018
Strong Leadership skills
Good Communication & Presentation Skills (makes complex issues accessible to business audience, clear, concise, and audience appropriate)
Capacity to take on new projects and technologies
Strict approach to business and people management processes
Client satisfaction focused- prompt and effective communications and follow-up is provided
Required Education & Certifications:
Bachelor s Degree, or equivalent, in Business Administration, Economics, Computer Science, Computer Engineering, or related field
Required Knowledge, Skills, and Experience:
10+ years banking or equivalent consulting experience as project manager with strong strategic management and planning expertise
Demonstrated ability to lead multiple initiatives simultaneously
Solid understanding and planning skills in all aspects of the systems/business project life-cycle, i.e., enhancements, user requirements, application configuration and usage using MS Project as the project planning tool.
Aptitude to prioritize and analyze a list of measurable product or service characteristics along with associated target values
Validated relationship and influence management skills
Banking or Financial Services deep domain expertise and/or general technical skills highly desirable.
Collaborates and Builds Partnerships: works effectively and agilely in a team environment; addresses conflict appropriately; builds productive relationships with business partners, and teammates in order to achieve targeted business results
Communicates Skillfully, Effectively and Professionally: engages audiences at multiple levels, and communicates clearly and visibly, both verbally, in writing, and in presentations
Learning agility and adaptability
Demonstrates innovative thinking that generates new ideas
Ability to provide creative solutions to solve complex problems
Skillfully evens risk and reward, and influences partners in order to strike the appropriate risk mitigation and acceptance
Leads change by role-modeling new behaviors and thinking, and motivating others to embrace new ideas and contribute to actions necessary for bank success
Consistently identifies areas for iterative, continuous improvement that enhance quality, effectiveness, efficiency
Demonstrates inclusiveness through an appreciation of diverse thinking and varied perspectives
Has a disciplined approach to business and people management processes
Understanding of and experience with Project Management Methodology
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