Network Engineer

Employment Type

: Full-Time


: Miscellaneous

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This position requires hands on knowledge of LAN/WAN networking and devices as well as operating systems and server technologies. The candidate must have a thorough knowledge of industry hardware types and interoperability, and a basic understanding of application software is necessary.

In this role, the incumbent must be proactive in addressing network issues and updates, testing and sharing results. The successful candidate will be a customer service oriented individual with the ability to explain technical details to non-technical personnel, a knack for problem solving and ability to be resourceful in a high-pressure situation, the ability to follow SOPs, documentation and work guidelines as well as other departmental procedures required. Good documentation skills are a must.

Position duties include, but are not limited to:

  • Support WAN/LAN infrastructure;
  • Ability to configure and support IP video conferencing and IP phone service;
  • Configure/maintain/administer the following environments:
  • Cisco Wireless, Routing/Switching, and Security (ASA & ISE);
  • Cisco UCS infrastructure;
  • Juniper network devices;
  • Arista network devices;
  • Maintain circuit availability for all sites, maintain and periodically test redundant failover, and monitor all network devices;
  • Dress, terminate and test cables and components including CAT6 and fiber optic cabling;
  • Identify, track and remove abandoned cable, and keep cable neatly tied and bundled;
  • Test, locate, install, and repair network infrastructure associated with trouble calls, and performs routine maintenance;
  • Appropriately document the network environment and configuration changes;
  • Identify and mitigate security risks; work with management to improve technologies; must stay on top of the latest issues and technologies;
  • Perform hardware repairs, monitor systems proactively and responds to alerts;
  • Maintain monitoring tools and ensure all sites are up to date with monitoring information;
  • Liaise closely with other internal groups to establish bandwidth requirements, resiliency requirements to support applications infrastructure; and,
  • Work closely with desktop support representatives to provide technical guidance.

Position Requirements

  • 2-4 years of experience in the networking field;
  • Ability to learn and implement new technologies;
  • Technical knowledge of current network hardware, protocols and standards;
  • Must possess strong diagnosing, investigating and problem-solving skills;
  • Keen attention to detail;
  • Thrives in a collegial environment;
  • Exceptional customer service skills;
  • Good verbal and written communication skills;
  • Some availability after-hours and weekends; and,
  • Must be able to lift 35lbs.

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