• Wells Fargo
  • Wilmington, DE
  • Miscellaneous
  • Full-Time
  • 2101 Shallcross Ave

position filled body

Loading some great jobs for you...




At Wells Fargo, we want to satisfy our customers' financial needs and help them succeed financially. We're looking for talented people who will put our customers at the center of everything we do. Join our diverse and inclusive team where you'll feel valued and inspired to contribute your unique skills and experience.



Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you.



The Payments, Virtual Solutions, and Innovation (PVSI) team includes Operations, Consumer Credit Card, Retail Services, Consumer Deposits, the Innovation Group, Treasury Management, Merchant Services and Wells Fargo Virtual Channels and the professional services teams that partner with these businesses. PVSI's focus is on delivering the next generation of payments and deposit capabilities and advancing our digital and online offerings to design new customer experiences and products. Our guiding principles are to start with the customer, move faster, and partner effectively.



The Cards & Retail Services (CRS) team helps customers achieve their financial dreams by providing a variety of products across the credit spectrum. We deliver industry-leading rewards, offers and benefits that recognize and celebrate our customers' relationship with Wells Fargo. Our customers all have unique goals and dreams - whether preparing for a home improvement project, shopping for a new sofa or kitchen table or meeting healthcare and dental needs. O



The Position

Our Cards and Retail Services (CRS) Control team provides guidance to CRS businesses to support their commitment to comply with all applicable laws, regulations, and internal operational policies and procedures. This Operational Risk Consultant 5 (ORC 5 ) - position will support the Digital Channel & Online Application Solutions.



Our PVSI Control organization business-unit (BU) aligned Operational Risk Consultant (ORC) provides guidance to CRS businesses to support their commitment to comply with all applicable laws, regulations, and internal operational policies and procedures. This ORC will serve as the front line control liaison and manage the team supporting these operational areas and be responsible for the identification, assessment, monitoring, and management of non-financial risks.



Specifically, responsibilities for Controls & Operational Risk (COR) management functions in support of the Digital Channel and Online Application solutions include:



? Provide insight and guidance to minimize operational risk and ensure regulatory adherence

? Identify and evaluate the effectiveness of operational and business controls within supported businesses

? Solve for customer and operational issues

? Implement & ensure adherence to Corporate policies and programs

? Measure, analyze and report on the environment and

? Provide and ensure governance routines and readiness

? Monitor, assess and enhance business processes and process controls - operational & regulatory compliance controls



The key responsibilities of this position include, but are not limited to:

? Issues management: Including remediation solution with the LOB, issue maintenance, self-identification and pre-validation prior to moving the corrective action to completed, pending validation

? Procedure support: Review, provide feedback and approve LOB procedures to ensure procedures are developed in adherence with standards (laws and policies), along with being efficient

? Accountable for assessing and effectively managing all associated risks for supported businesses

? Change management: Monitor for new/changed regulations, assess applicability with LOB and support implementation

? Risk assessments: Maintain existing SHRP content, assess (accept/reject) new or changed MRs and associated Controls, complete annual review, assess for downgrades with respect to identified issues

? Serve as liaison with business in the design, development and execution of testing by the Testing Team to evaluate the adequacy and effectiveness of procedures, processes, systems and internal controls: Test scope, test scripts, and compliance activity reports. Proactively build corrective actions based on root cause and identified issues to successfully remediate issues.

? Provide project support and consultation in support of change risk and Risk Assessments for New Business Initiatives (RANBI). Engage with Legal and other COR/Corporate partners as needed.

? Consulting with business to develop corrective action plans and effectively managing change to ensure regulatory and operational adherence.

? Coordinate production of periodic controls and operational risk reports (e.g. KRIs, KPIs) for senior management, including trend analysis and recommended strategies



Preferred locations listed below; however we will consider other Wells Fargo footprint locations

?7001 Westown Pkwy, West Des Moines, IA

?1525 W WT Harris Blvd, Charlotte, NC

?2200 Concord Pike, Wilmington, DE

?4811 N 4th Ave, Sioux Falls, SD

?2800 S Price Rd, Bldg D, Chandler, AZ

?11601 N Black Canyon Hwy, Phoenix, AZ





Required Qualifications:



* 10+ years of experience in compliance, operational risk management (includes audit, legal, credit risk, market risk, or the management of a process or business with accountability for compliance or operational risk), or a combination of both; or 10+ years of IT systems security, business process management or financial services industry experience, of which 5+ years must include direct experience in compliance, operational risk management, or a combination of both





Desired Qualifications:



* Advanced Microsoft Office skills

* Excellent verbal, written, and interpersonal communication skills

* Strong analytical skills with high attention to detail and accuracy

* Ability to interact with all levels of an organization







* Ability to travel up to 10% of the time





Job Expectations:



* Ability to travel up to 10% of the time





How to Express Interest in This Job: Wells Fargo invites you to apply for this job at







All offers for employment with Wells Fargo are contingent upon the candidate having successfully completed a criminal background check. Wells Fargo will consider qualified candidates with criminal histories in a manner consistent with the requirements of applicable local, state and Federal law, including Section 19 of the Federal Deposit Insurance Act.



Relevant military experience is considered for veterans and transitioning service men and women.

Wells Fargo is an Affirmative Action and Equal Opportunity Employer, Minority/Female/Disabled/Veteran/Gender Identity/Sexual Orientation.



Relevant military experience is considered for veterans and transitioning service men and women.



Wells Fargo is an Affirmative Action and Equal Opportunity Employer, Minority/Female/Disabled/Veteran/Gender Identity/Sexual Orientation.

* The salary listed in the header is an estimate based on salary data for similar jobs in the same area. Salary or compensation data found in the job description is accurate.

Launch your career - Upload your resume now!


Loading some great jobs for you...